Frequently Asked Questions

 
  • I accept cancellation within: 1 hour of purchase.

    I don’t accept returns however do except exchanges on some pieces within 14 days of purchase.

    The jewels need to be returned unworn, in the same condition when bought it.

    Earrings are not aligible for exchange due hygiene reasons.

    Commissions are not refundable.

  • We offer free delivery in the Uk and everywhere else has got £6 shipping cost.

    All our parcel will be sent by Royal Mail.

    All parcels are sent ‘First Class Signed For’.

    All orders are made and posted within two weeks and are expected within 3 working days after postage. Items shipped to Europe are expected within 5-10 working days, and 8-28 working day for the rest of the world.

  • All jewellery will love to be clean at some point, so you can soak the jewellery under warm soapy water and using an old toothbrush to gently brush it away.

 

Do you have any questions?

Feel free to contact us about orders, shipping and materials or to simply connect with us!